A Family Medical and Surgical Eye Practice Devoted to Occular Health 
Your Vision is Our Focus

Below we have listed answers to frequently asked questions. 

If you have any additional questions please don't hesitate to

call us.  We will gladly help.


What is the difference between my Medical Insurance

versus my Glasses/Vision Insurance?


You will use your Medical Insurance if you are being seen for a

medical reason. For example:


Macular Degeneration        Diabetes              Glaucoma           

Glaucoma                         Flashes                Rheumatoid Arthritis

Cataracts                         Floaters                Rosacea

Blurred Vision                   Itchy Eyes            Bells Palsy

Double Visio                  Allergies               Foreign Body

Eye Trauma                     Corneal Ulcers       Cysts

Eye Injury                       Swollen Lids          Headaches

Chalazion                        Dry Eye                 Red Eyes

Stye                               Droopy Lids           Twitching

"Pink Eye"                       Burning Eyes         Shingles


You will use your Glasses/Vision Plan if you want an exam for a new eyeglass or contact lens prescription.


Please Note:


Due to insurance regulations, we are unable to bill your Medical Insurance and your Vision Plan on the same day. If you need an eye appointment for a Medical Issue and you also want an exam for glasses using your Vision Plan, you cannot schedule both appointments for the same day unless you plan on paying out-of-pocket for the eyeglass exam on the day you have scheduled both appointments.


If you schedule a glasses exam using your Vision Plan but also have a medical eye issue which must be addressed at the time of this appointment, Crossroads Eye Care Associates must bill your Medical Insurance first, and have you reschedule the glasses exam.  Otherwise, you will be responsible to pay for a sizable medical bill. In either case, we must follow the regulations dictated by Your Insurance Companies.

What insurances are accepted at Crossroads Eye Care



We accept most insurances but if you have any questions please feel free to email or call our staff.

At what age should my child schedule his first
eye exam?


We suggest that children receieve their first exam at the age of 5.

However, if your child is younger than 5 and is having any type of eye

issues or you have concerns, please make him/her an appointment with us.

I think my vision is fine, why do I need an eye doctor?


Regular eye exams are the only way to catch "silent" diseases at an

early stage.  Diseases such as diabetes and glaucoma are more easily

managed and treated at the earliest stages of onset. Many conditions

can be discovered and, hence, treated successfully by having your 

medical vision exam at least once a year. 


Can children wear contact lenses?


The deciding factor for whether a child should wear contact lenses

should be that child's maturity level. Children of all ages can tolerate

contact lenses well, but they must be responsible for the care of the lenses.

What is the best defense against Glaucoma?


Undoubtedly, regularly scheduled eye exams are the best defense against Glaucoma. See us immediately if you notice symptoms or a decline in vision.


What are the symptoms of a Cataract?

The most common symptoms of a cataract are:

  • Cloudy or blurred vision.
  • Problems with light, such as headlights that seem too bright,

      glare from lamps or very bright sunlight.

  • Colors that seem faded.
  • Poor night vision.
  • Double or multiple vision.
  • Frequent changes in glasses or contact lenses.
  • When optical aids such as eyeglasses or contact lenses are no longer effective.