A Family Medical and Surgical Eye Practice Devoted to Occular Health 
Your Vision is Our Focus
Frequently Asked Questions
Please don't hesitate to call us anytime with additional questions or concerns.
What insurances are accepted at Crossroads Eye Care Associates? 
We accept most insurances but if you have any questions please feel free to email or call our staff.
At what age should my child schedule his first eye exam?
We suggest that children receieve their first exam at the age of 5. However, if your child is younger than 5 and is having any type of eye issues or you have concerns, please make him/her an appointment with us.
I think my vision is fine, why do I need an eye doctor?
 Regular eye exams are the only way to catch "silent" diseases at an early stage.  Diseases such as diabetes and glaucoma are more easily managed and treated at the earliest stages of onset. Many conditions can be discovered and, hence, treated successfully by having your 
medical vision exam at least once a year. 
Can children wear contact lenses?
The deciding factor for whether a child should wear contact lenses should be that child's maturity level. Children of all ages can tolerate contact lenses well, but they must be responsible for the care of the lenses.

What is the best defense against Glaucoma? 

Undoubtedly, regularly scheduled eye exams are the best defense against Glaucoma. See us immediately if you notice symptoms or a decline in vision.

 

What are the symptoms of a Cataract?
The most common symptoms of a cataract are:
  • Cloudy or blurred vision
  • Problems with light, such as headlights that seem too bright,
            glare from lamps or very bright sunlight.
  • Colors that seem faded
  • Poor night vision
  • Double or multiple vision
  • Frequent changes in glasses or contact lenses
  • When optical aids such as eyeglasses or contact lenses are no longer effective
Please Read
Medical Insurance Provider Billing Policies

Due to medical insurance policies, we are unable to bill a Medical Insurance Provider and bill a Vision Planon the same day. If you need an eye appointment for a Medical Issue and you also want an exam for glasses using your Vision Plan, you cannot schedule both appointments for the same day unless you plan on paying out-of-pocket for the eyeglass exam on the day you have scheduled both appointments. If you schedule a glasses exam using your Vision Plan but also have a medical eye issue which must be addressed at the time of this appointment, Crossroads Eye Care Associates must bill your Medical Insurance first, and have you reschedule the glasses exam.  Otherwise, you will be responsible to pay for a sizable medical bill. In either case, we must follow the regulations dictated by Your Insurance Company.

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What is the difference between my Medical Insurance and my Glasses/Vision Insurance? 

You will use your Medical Insurance if you are being seen for a medical reason such as:

 

Macular Degeneration         

Diabetes                  
Glaucoma                                    
Flashes                                      Rheumatoid Arthritis  
Cataract            
Floaters               
Rosacea                        Blurred Vision    
Bells Palsy        Double Vision                  
Eye Allergies                    
Corneal Ulcers      
Cysts
Eye Trauma 
Eye Injury                         
Swollen Lids                 
Chalazion                
Dry Eye                
Red Eyes                        Stye                              
Droopy Lids          
Twitching"Pink Eye"        
Burning Eyes               
Shingles
Foreign Body 

 

You will use your Glasses/Vision Plan if you want an exam for new eyeglasses and/or contact lens prescription.
 
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